How to schedule monthly retainer invoices

Retainer clients pay the same amount every month, yet the invoice still has to be created and sent each time. A recurring schedule in Business Hub creates the invoice on the same day each month and can send it to the client automatically.

What you need

  • A Business Hub account on a plan that includes recurring invoices.
  • The client saved as a customer, with their email or WhatsApp number.
  • The monthly retainer amount and what it covers.

Step-by-step

  1. Open Recurring Invoices and create a scheduleGive it a name you will recognise, such as "Acme - monthly SEO retainer", and choose the customer.
  2. Add the retainer as a line itemDescribe what the retainer covers, set the quantity to 1 and enter the monthly price. Add notes and payment terms if you use them.
  3. Set the frequency to monthlyChoose monthly with an interval of 1. For a quarterly retainer choose monthly with an interval of 3.
  4. Pick the start date and due daysThe start date is when the first invoice is created, and each following one comes a month later. Set due days to give the client time to pay, for example 7 or 14.
  5. Decide when it endsLeave it open for an ongoing retainer, set an end date, or set a maximum number of invoices for a fixed-length contract such as 12 months.
  6. Turn on automatic sendingSwitch on email and, if your plan includes it, WhatsApp, so each invoice goes to the client as soon as it is created. Every invoice carries a Pay now button for the accounts you added in Get Paid.

Tips

  • Start the schedule on the day the client agreed to be billed, such as the 1st of the month, so every invoice lands on the same date.
  • Pause the schedule if a client puts work on hold, and resume it later without setting it up again.
  • Need an invoice early for a client? Use Generate Now; the schedule carries on as normal.

Learn more about Recurring Invoices →

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