Order management for WhatsApp and social media sellers
Selling through WhatsApp, Facebook or Instagram chats? Create the order in Business Hub, share its link in the conversation, and let the customer confirm the items, accept your terms and enter their details. Every confirmed order is one step away from an invoice.
From chat message to invoice
Create the order
Add the items the customer asked for with quantities and prices, set the currency and your terms. The order total is worked out from the items.
Share the link in the chat
Copy the order link and paste it into the WhatsApp, Messenger or Instagram conversation. The customer opens it on their phone, no app or account needed.
Customer confirms, you invoice
The customer reviews the items, accepts your terms with their name as a signature, chooses cash on delivery or online payment and enters their contact and address. Then generate the invoice in one click.
Chat orders without the chaos
Works with any chat app
You share a normal link, so it works in WhatsApp, Facebook Messenger, Instagram DMs, SMS or email. There is nothing to connect.
Written confirmation
The customer accepts the items and your terms from the link and signs with their name, so there is a clear record of what was ordered.
Delivery details collected for you
Name, phone, email, address, city and postal code come straight from the customer instead of a long chat thread.
Cash on delivery or online
The customer picks how they will pay, and you see it on the order before you ship.
One-step invoicing
A confirmed order becomes a branded invoice with all its items, ready to download or send.
Every order in one list
See which orders are pending, accepted, submitted or invoiced, instead of scrolling back through chats.
Who sells this way
Instagram and Facebook shops
Confirm orders that start in DMs and keep a proper record of every sale.
WhatsApp sellers
Send one link instead of asking for the address, phone and payment method message by message.
Home businesses
Run orders and invoices for a small catalog without building an online store.
Common questions
Is this a WhatsApp or Instagram integration?
No direct integration is needed. You create the order in Business Hub and share its link in the chat yourself, which works in any messaging app.
Does my customer need to sign up?
No. They open the order link, confirm it and enter their details from their phone browser.
Which payment methods can the customer choose?
Cash on delivery or online payment. The choice is saved on the order so you know how to collect.
Can customers order without a chat first?
Yes. Publish your online catalog and customers can tap Order Now on any item; their order arrives in the same orders list.
Which plans include orders?
Orders are included on the plans that list them on the pricing page.
Try it on your next invoice
Set up your business in a couple of minutes, no setup call needed.
Create free account